Accessibility Statement

Last updated: January 12, 2026

This accessibility statement applies to the website https://structuralrepairs.com/.

This website is run by Structural Repairs Services Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels, and fonts.
  • Zoom in up to 300% without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How Accessible This Website Is

We know some parts of this website are not fully accessible:

  • Some older PDF documents may not be fully accessible to screen reader software.
  • Some videos may not have captions or audio descriptions.
  • Some parts of our online forms might be difficult to navigate using just a keyboard.

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille:

We will consider your request and get back to you within 5 working days.

Reporting Accessibility Problems with This Website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us via email at [email protected].

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information About This Website’s Accessibility

Structural Repairs Services Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-Accessible Content

The content listed below is non-accessible for the following reasons:

Non-Compliance with the Accessibility Regulations

PDFs and Other Documents
Some of our older PDF documents may not meet accessibility standards – for example, they may not be structured so they can be read by a screen reader. This fails WCAG 2.1 success criterion 4.1.2 (name, role value).

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of This Accessibility Statement

This statement was prepared on January 12, 2026. It was last reviewed on January 12, 2026.

This website was last tested on January 12, 2026. The test was carried out by Structural Repairs Services Ltd using automated testing tools and manual checking.